Four things to send

Verify your Aladdinsgold Casino account

Every licensed casino must confirm who you are; ours takes up to 32 hours, and the check keeps your money and your account protected.

Start verification

Licence MGA/B2C/135/2018, issued to Aladdinsgold Casino Ltd. (C-68216, Malta) — publicly verifiable on the MGA register at any time.

Before you withdraw

Check the basics first

Most players worry the check is a delay tactic; these six lines show exactly who runs it and when.

Checks handled by

Aladdinsgold Casino Ltd.

Licensed under

Malta Gaming Authority, MGA/B2C/135/2018

Review time

32 hours

Needed at the latest

Before your first withdrawal

Questions go to

[email protected]

Minimum age

18+

Pass on the first try

Four uploads that clear in one pass

We ask for the same three things from everyone, and clear copies save you a second round with our team.

Are all four corners in shot?

Photograph your identity document flat on a table in daylight, all four corners inside the frame and no glare across the text. Check the edges before you send it.

The bill in your hand now

Reach for a bill or bank statement from the last months showing your full name and home address. Cover nothing that the team needs to read.

Middle digits hidden, ends shown

Snap the front of the card you deposit with, then hide the middle digits with a finger or a slip of paper. The first six and last four stay visible.

How long does the review take?

Once the three files land, our team reviews them against your account details and replies by email, usually well inside 32 hours. Watch that inbox, including the spam folder.

At upload time

The papers we read and what each proves

Keep this list beside you while you photograph each page, so the first send is the last one.

Proof of identity

ConfirmsYour name, face and date of birth

Must showFull photo page, all corners, readable text

Proof of address

ConfirmsWhere you live right now

Must showYour name, street and town, dated recently

Payment card photograph

ConfirmsThe card funding your deposits is yours

Must showFirst six and last four digits, middle covered

Resend it the way we read it

What we can actually see. A screenshot shows the page, not the card or letter itself, and we cannot see the edges or finish that proves it is real. Photograph the paper document itself Lay it flat on a plain surface

Why is it fuzzy? Cropped corners or soft focus hide the name, the dates or the watermark, so the copy proves nothing and has to be sent again. Fit all four corners in the frame Rest your phone on a steady surface

Out of date by the time it lands. A licence or bill past its end date says nothing about you now, and the check must reflect the person you are today. Check the expiry date before shooting Send the newest document you hold

Tell us where the money comes from

Our Malta Gaming Authority licence, MGA/B2C/135/2018, obliges us to know how players fund their play, so a funds question can land in any account. Treat it as routine housekeeping rather than suspicion: we ask everyone the same way.

Here are the documents that can appear on a source of funds request.

Recent bank statements
Payslips from your employer
A tax notice of assessment
Savings account records
Pension or annuity letters

Four moments, one check

Knowing the moment in advance

Skim this before you raise a limit or cash out, and the request will land as expected rather than as a jolt.

Raise it after the check

Asking for a higher cap moves your account into a different risk band, so we look at identity and income before agreeing to it.

Your first payout

Cashing out for the first time is the point our licence names as the latest one for a completed check, so the request arrives then at the latest.

Two records, one person

A different name, birth date or address on your papers than on your profile asks us to pause and confirm which version is correct.

First time on that route

Adding a payment route we have not seen you use prompts a fresh look, because a new route can hide who is really behind the money.

Before your payday

Short answers on identity checks

Read this while your account sits at the review stage or a payout is waiting.

Do I have to send my documents again later on?+

No, in normal cases one clear set is enough for the life of your Aladdinsgold Casino account. Fresh papers are asked for only when something changes, such as an expired ID or a new home address. Keep your details current and the file stays closed.

When do you actually need my ID and proof of address?+

The licence requires the check at the latest before your first withdrawal, so nothing is paid out until it clears. Aladdinsgold Casino may also ask earlier, at registration or when you make your first deposit. Sending them early simply means a faster payout later.

How long does the verification take once I send everything?+

Most reviews are settled within 32 hours of a complete upload. Blurred photos or missing pages can push it back, because the team has to come back to you. Wait for the confirmation before you ask for a payout.

Is it safe to upload my ID and bank documents here?+

Yes. Everything travels over 256-bit SSL encryption and is read only by staff carrying out the check. Your file is not shared with other players or used to send you marketing.

What happens if my name changed since my ID was issued?+

Send both papers together, the ID in your previous name and the document that records the change, so the two match on one file. A marriage certificate or a deed poll copy does the job. The reviewer then sees why the names differ instead of sending it back.

Why is the casino asking where my money came from?+

It is a routine part of the licence against money laundering, asked of many players and not a suggestion of wrongdoing. A recent payslip or bank statement usually answers it. Treat it as a formality that keeps the account open for payouts.